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ReturnsTrack an order →

Request
a return.

Fourteen days after delivery to change your mind. Your order number and the address used are enough.

Fourteen days after delivery to change your mind. Your order number and the address used are enough.

This information is used only to prepare your return label. Write to us

What happens nextThree steps

  1. The labelIt arrives by e-mail, prepaid. Nothing to pay in advance.
  2. The drop-offYou close the original parcel again and drop it off at a parcel shop.
  3. The refundWithin five working days of receipt, to the original payment method.

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